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General
FAQ
What are your hours of service?
To find your nearest ATM and its hours of operation, please visit: https://www.badgercoin.com/buy You’ll find detailed, location-based information there...
Where are your Ontario (ON) locations?
Ontario - Dryden: Golden Mile Plaza — 539 Government St, Dryden, ON P8N 2P6, Canada - Mississauga: Al Noor Market — 1900 Lakeshore Rd W, Mississauga, ...
Where are your Quebec (QC) locations?
Quebec Locations - Quebec City: Nutri Soir Convenience Store — 444 1re Ave, Quebec, QC G1L 3J8, Canada - Montréal-Nord: Centre Commercial Forest — 10539 ...
I have been asked to send bitcoin for a job offer, to the CRA or to someone I may not know or I am being threatened. What do I do?
If someone you do not know is asking you to send the money or is THREATENING you to send bitcoin saying that.... You owe taxes to the CRA / Government. Th...
Customer Service Guidelines
Customer Communication Guidelines Do’s Be friendly, upbeat, and empathetic Always introduce HoneyBadger and your service name Take detailed notes ...
Transaction Troubleshooting
Transaction Troubleshooting Purchases Coins not received: Check wallet address and blockchain explorer. If frozen internally, approve or refund once...
Scam Prevention & Refund Policy
Scam Prevention & Refund Policy Scam Identification Common scam types: CRA / Government impersonation Romance or relationship scams Fake job ...
Customer Verification & Registration
Customer Verification & Registration Registration Flow Customer initiates a transaction Registers phone and ID (for >$1,000) If flagged, fu...