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  • General

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  • HoneyBadger Services

  • Compliance v

  • Kiosk FAQ

  • Compliance

  • en Freshchat category

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Recent articles

  • Customer Verification & Registration

    Customer Verification & Registration Registration Flow Customer initiates a transaction Registers phone and ID (for >$1,000) If flagged, fu...

  • Scam Prevention & Refund Policy

    Scam Prevention & Refund Policy Scam Identification Common scam types: CRA / Government impersonation Romance or relationship scams Fake job ...

  • Transaction Troubleshooting

    Transaction Troubleshooting Purchases Coins not received: Check wallet address and blockchain explorer. If frozen internally, approve or refund once...

  • Customer Service Guidelines

    Customer Communication Guidelines Do’s Be friendly, upbeat, and empathetic Always introduce HoneyBadger and your service name Take detailed notes ...

  • Where are your Ontario (ON) locations?

      Ontario - Dryden: Golden Mile Plaza — 539 Government St, Dryden, ON P8N 2P6, Canada - Mississauga: Al Noor Market — 1900 Lakeshore Rd W, Mississauga, ...

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