Cash can be redeemed if coins have been successfully sent to HoneyBadger and have recieved a minimumum of 2 network confirmations. Once you have completed a "sell crypto" transaction, you will get a receipt with a redemption code displayed on it. Follow these instructions to redeem your cash:

1 - Select "Redeem" on the screen
2 - Enter your redemption code as displayed on the receipt
3 - Cash will be dispensed immediately

Sometimes cash is not dispensed after following the above instructions. This may happen for various reasons, such as sending an incorrect amount of cryptocurrency or due to the network being congested. Please emsure your coins have been sent to the wallet address provided and have recieved a minimum of 2 network confirmations. If these steps have been taken, please reach out to our support if you are having further issues.