Normally, cash is dispensed instantly on the spot. Below are the common reasons for cash not being dispensed:

• You may have sent an incorrect amount of cryptocurrency. Make sure to send cryptocurrency in the amount exactly as shown on the screen
• The cryptocurrency network is congested resulting in delayed transactions. Please keep your receipt to redeem the cash at a later time
• Your wallet failed to send the transaction. Please refresh your wallet software to double-check the transaction status
• Our kiosk had a connection issue during the transaction. Please keep your receipt, if available, and contact our support team at support@badgercoin.com